Knowledge base

Short, practical guides for hosting, domains, mail, backups, and developer deploys — pick a topic below or filter by keyword.

Use this hub as a map: each card opens the product page, FAQ, migrate flow, or Vision tutorial that answers that job. Prefer the filter if you already know a keyword (WordPress, DNS, Docker, ticket).

Nano is Shared (free); Micro+ is one LXC/CT per domain. VPS is for root/Docker. App Hosting is for Git deploys. Domains and mail sit next to those products so you do not hunt across menus.

Get a site live

Start here if you need WordPress, a managed stack, or a one-click template.

WordPress & CMS Step-by-step Vision tutorials: deploy WordPress, SSL, WooCommerce, and SEO basics for content sites. Managed hosting Plans, Shared free Nano · LXC/CT Micro+, PHP, databases, SSL, email, and ZFS backups — without classic shared packing. Deploy templates Ready stacks (WordPress, Laravel, Nextcloud, Node, and more) that land in about a minute.

Developers & root

When you need SSH, Docker, or Git-based deploys instead of a classic hosting panel only.

Cloud VPS LXC/CT or Full VM (KVM) · root on Ubuntu, Docker-ready, scale CPU and RAM when the managed panel is not enough. App Hosting / Git Push-to-deploy style workflows with SSL and containers — without rebuilding the whole CI story yourself. Infrastructure How LXC isolation, Cloudflare, and backups fit together on the Neytom platform.

Domains, mail & account

Register a domain Search and buy a domain attached to your hosting account — keep DNS and site in one place. Domain transfer Move a domain in with the auth/EPP code in three clear steps, then point it at your stack. Email & FAQ Mailbox seats, webmail, forwards, and the most common account questions in one FAQ. Open a ticket Sales, billing, or technical support — tracked in your account so nothing gets lost in chat.

Migrate, reliability & compare

Leave cPanel/shared hosts cleanly, check uptime promises, or compare Neytom to other providers.

Migrate & backups Cutover checklist from cPanel/shared hosts, plus how snapshots and restores work on Neytom. SLA & status Uptime commitment and a link to the live status page when you need current incidents. Compare alternatives Neytom vs shared hosting, generic VPS, and cPanel-style hosts — with FAQs.

Claim free Nano

FAQ · Vision tutorials · Live demo · Pricing

FAQ

Where do I start if I am new?

For a content site, open WordPress & CMS (Vision). For root/Docker, open Cloud VPS. For Git deploys, open App Hosting.

Is this the same as Vision?

Vision is the tutorial library (how-to). This docs hub is the topic map that points to products, FAQ, migrate, and Vision.

How do I migrate from cPanel or shared hosting?

Use Migrate & backups, then the comparison pages under Compare if you are choosing a host.

Where is live status and SLA?

SLA & status covers uptime commitment; the live status page is linked from there and the site footer.